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Privacy Policy

Fidessa Group Holdings Limited (formerly Fidessa group plc), Fidessa plc, Fidessa Buy-side Limited, Fidessa Corporation, Fidessa Canada Corporation, Fidessa limited, Fidessa kk and any other group company (together “Fidessa” or “We”) are committed to protecting and respecting your privacy.

We will only process your personal data where permitted by applicable data protection law, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This policy (together with our terms of use http://www.fidessa.com/useful-links/legal-terms and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


We may collect and process the following data about you:


Data Purpose Legal basis
Name, address, e-mail address, company name, phone number To carry out our obligations arising from any contracts entered into between you (or your employer) and us and to provide you with the information, products and services that you (or your employer) request from us Performance of contract; legitimate interest in providing our products and services to you
To provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about Legitimate interest to develop our products/services and grow our business;
To notify you about changes to our products or services Performance of contract; legitimate interest to develop our products/services and grow our business
To make suggestions and recommendations to you about goods or services that may be of interest to you Legitimate interests to develop our products/services and grow our business
To process any job application Consent; performance of a contract
Name, address, e-mail address, phone number, shareholder reference number To maintain the shareholder register, dividend payments, voting, elections, annual report correspondence, identifying relevant products and services Necessary for compliance with our legal obligations; Legitimate interest for the purpose of administration of our business
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet; your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform As part of our efforts to keep our sites safe and secure Legitimate interest: necessary for the purpose of protecting our systems and for detecting and preventing fraud.
Education, employment history, gender, age, ethnicity, sexual orientation, religious belief and disability To process any job application and monitor diversity across applicants and hires. Consent


Where we intend to process the personal data you have provide for a purpose other than that for which the personal data was collected, we shall provide you with information on that other purpose and with any relevant further information prior to that further processing.

We may receive information about you from other sources, such as conference organisers and marketing companies.  Where we process this information, the legal basis for the processing will be consent.  We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).


Our sites use cookies to distinguish you from other users of a site. This helps us to provide you with a good experience when you browse our sites and also allows us to improve our sites.

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. We use cookies on our sites to improve their performance and enhance your user experience.

The cookies Fidessa uses, their purposes and their legal bases are listed below:

Cookie Purpose Legal basis
_fidessauserid Login Session. Works with the ssotoken cookie to helps to keep a user logged in to the site. Consent
cookie_disclaimer Indicates the user has accepted cookies. This allows us to not show the cookie warning next time the user visits.
ssotoken Single sign-in across fidessa sites. Allows the user to sign in to one site and remain signed in on all the sites.
PHPSESSID Internal PHP session management cookie. Cookie expires once browser session ends.
JSESSIONID Internal Java session management cookie. Cookie expires once browser session ends.
colourScheme Maintains the same colour scheme on the Fidessa website across browsing sessions.
AWSALB Maintains the session on the load balancer to ensure user is browsing the same server for their session.
__atuvc The __atuvc cookie is created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis.
__distillery Used for tracking user behaviour in videos
Muxdata Used for tracking user behaviour in videos
RePlayUserId This cookie is used by our content management system to record users behaviour and does not contain personal information.





These are Google Analytics cookies and are used to collect information about how visitors that use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
_gid This helps us count how many people visit fidessa.com by tracking if they have visited before
_ga This helps us count how many people visit fidessa.com by tracking if they have visited before

If you do not want to receive cookies, you may choose to opt-out by changing your browser settings. Most browsers allow you to turn off cookies. To do this look at the “help” menu on your browser. Switching off cookies may restrict your use of a site and/or delay or adversely affect the way in which it operates.

More information about cookies can be found here http://www.allaboutcookies.org/


From time to time, we may send you information regarding that which we perceive may be of interest to you or your business.  You may receive this information by letter, telephone or email.  If at any time you prefer not to receive further communications from us in any or all forms (except in connection with information, products or services that you specifically request) you will have the ability to opt-out from such communications by means of a link provided in e-mails that are sent to you by us.


We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.  These include: Fidessa Group Holdings Limited (formerly Fidessa group plc),, Fidessa plc. Fidessa Buy-side Limited Fidessa SAS, Fidessa Limited, Fidessa Pte Limited, Fidessa Pty Limited, Fidessa kk, Fidessa Trading Systems Private Limited, Fidessa corporation, Fidessa Buy-side Inc, Fidessa Canada Corporation, Fidessa Solucoes Em Software Limitada.

We may share your information with selected third parties including:

·         Website developers

·         Third party service providers, for example, our recruitment applicant tracking system provider

·         Professional advisors including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services

·         Analytics and search engine providers that assist us in the improvement and optimisation of our sites.

·         Any party which acquires Fidessa or substantially all of its assets, in which case personal data held by it about its customers will be one of the transferred assets

·         Any other party as required by law, or in order to enforce or apply our terms of use http://www.fidessa.com/useful-links/legal-terms and other agreements; or to protect the rights, property, or safety of Fidessa, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


The data that we collect from you may be transferred to, stored and processed in any destination where Fidessa or its affiliates, subsidiaries or facilities used by third party service providers have a presence. This includes: USA, Canada, Brazil, Mexico, Chile, Japan, Hong Kong, Malaysia, Singapore, India, Australia. We will only transfer your data to a country outside the European Economic Area where that country ensures an adequate level of data protection within the meaning of the GDPR.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of a site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

We will implement appropriate technical and organisational measures to protect your data, taking into account the nature, scope, context and purpose of the processing and the risks involved in processing.  Unfortunately, the transmission of information via the internet is not completely secure. Although we will seek to protect your personal data, we cannot guarantee the security of your data transmitted to a site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


The personal data that we collect from you will be stored only for so long as is necessary to fulfil the purpose for which the data was collected, or to comply with applicable legal, tax or regulatory requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements


This website and Fidessa’s the products and services are not intended for persons under the age of 18. By using this website or Fidessa’s the products or services you hereby represent that you are at least 18 years old.


If you have rights under the GDPR, you have the following rights:

·         to access your data (subject to the provisions of Article 15 of the GDPR)

·         to request that  inaccurate data be rectified (subject to the provisions of Article 16 of the GDPR)

·         to request that your personal data be erased (subject to the provisions of Article 17 of the GDPR)

·         to restrict the processing of your data (subject to the provisions of Article 18 of the GDPR)

·         to transfer your data between controllers (subject to the provisions of Article 20 of the GDPR)

·         to object to processing of personal data (subject to the provisions of Article 21 of the GDPR)

Should you wish to exercise any of your rights under the GDPR please contact Fidessa at the address detailed below.


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Questions, comments and requests regarding this privacy policy should be marked for the attention of the Company Secretary at Fidessa Group Holdings Limited registered in England and Wales no. 3234176. Registered office c/o ION, 3rd Floor, One New Change, London EC4M 9AF, United Kingdom.

Copyright © 2019 Fidessa Group Holdings Limited. All rights reserved.

The information contained within this website is provided for informational purposes only. Fidessa will use reasonable care to ensure that information is accurate at the time it is made available, and for the duration that it remains on the site. The information may be changed by Fidessa at any time without notice. We also reserve the right to close the website at any time. No representation or warranty, expressed or implied, is given on behalf of Fidessa or any of its respective directors, employees, agents, or advisers as to the accuracy or completeness of the information or opinions contained herein or its suitability for any purpose and, save in the case of fraud, all liability for direct, indirect, special, consequential or other loss or damages of whatever kind that may arise from use of the website is hereby excluded to the fullest extent permitted by law. Any decisions you make based on the information in this website are your sole responsibility and information on the website should not be relied upon in connection with any investment decision.

The copyright of this website belongs to Fidessa. All other intellectual property rights are reserved.

Fragulator® is a registered trademark of Fidessa Group Holdings Limited.

Reproduction or redistribution of this information is prohibited except with written permission from Fidessa.